Privacy Policy

This Privacy Policy explains how 80S HEAVEN LTD collects, uses, stores and protects personal information when you visit or use the 80's Heaven website, listen to our radio broadcasts, interact with our presenters, participate in competitions, contact us, use our online chat facilities or otherwise interact with our Services.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy should be read together with our Terms & Conditions.

The organisation responsible for your personal information is 80S HEAVEN LTD.

For the purposes of applicable UK data-protection legislation, including the UK GDPR and Data Protection Act 2018, 80S HEAVEN LTD is the data controller for the personal information we process, except where we expressly explain that another organisation is responsible for its own processing.

If you have any questions about this Privacy Policy, please contact us.

Depending on how you interact with 80's Heaven, we may collect different types of personal information.

Information you give us may include:

• your name;
• email address;
• telephone number;
• postal address;
• social-media username;
• information you provide when contacting us;
• information submitted through website forms;
• competition entries;
• prize-delivery information;
• requests or messages sent to presenters;
• photographs, audio or video you voluntarily submit;
• information provided when applying to work with or contribute to 80's Heaven; and
• any other information you voluntarily provide.

Please do not provide sensitive personal information unless we specifically request it and explain why it is required.

When you visit our website, certain technical information may be collected automatically. Depending on the technology and services used, this may include:

• IP address;
• approximate geographical location derived from IP address;
• browser type;
• operating system;
• device type;
• screen resolution;
• referring website;
• pages visited;
• date and time of visits;
• length of visits;
• links clicked;
• radio player interactions;
• general listening information;
• error and diagnostic information; and
• information relating to cookies and similar technologies.

Some of this information may constitute personal data where it can be used to identify or reasonably relate to an individual.

When you listen to an 80's Heaven broadcast through our website or through a third-party streaming platform, technical information may be processed by us and/or the streaming provider.

Depending on the platform being used, this may include information such as IP address, device information, approximate location, connection information, listening session information, stream access times, technical performance information and aggregated listener statistics.

We may use aggregated or anonymised listening statistics to understand how many people are listening, when our audience is active and how our broadcasts perform.

Where listening is provided through a third-party platform, that platform may independently process your personal information under its own privacy policy.

We may use personal information to operate our website and radio station, including providing access to our website and radio stream, maintaining and improving our Services, monitoring technical performance, preventing abuse and security incidents, and providing listener support.

We may also use your information to respond to enquiries, communicate with competition entrants, deal with complaints, and communicate with you about matters relating to the Services.

Where you enter a competition or promotion, we may use your information to administer the competition, verify your eligibility, contact you if you win, arrange delivery of prizes and comply with legal or regulatory requirements.

Where permitted by law and, where required, with your consent, we may use your information to send newsletters, station updates, promotional information and other information about 80's Heaven. You can unsubscribe from marketing communications at any time.

Under UK data-protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on one or more of the following:

• Consent — where you have actively agreed to a particular use of your information. Where processing is based on consent, you can withdraw it at any time.
• Contract — where it is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal obligation — where necessary to comply with a legal or regulatory obligation.
• Legitimate interests — where it is reasonably necessary for our legitimate interests, provided those interests are not overridden by your rights and interests. Examples include operating and improving our website, maintaining security, responding to enquiries, preventing fraud and understanding general audience behaviour.
• Vital interests — in exceptional circumstances, where necessary to protect someone's vital interests.

If you choose to subscribe to our newsletter or other marketing communications, we may use your name and email address to send you relevant information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails, using any available subscription settings, or contacting us directly.

Where electronic direct marketing rules require consent, we will obtain the appropriate consent before sending such communications.

Our website may use cookies and similar technologies for purposes including keeping the website functioning, remembering preferences, security, analytics, understanding website usage, measuring advertising performance, embedded media, social-media functionality and other website features.

Some cookies may be strictly necessary for the website to operate. Where cookies or similar technologies are not strictly necessary and applicable law requires consent, we will ask for your consent before using them.

You can manage your cookie preferences through your browser settings or our cookie-management tool where available.

80's Heaven may use third-party companies and platforms to operate our website and radio station. These may include providers of radio streaming, website hosting, email services, analytics, competition services, payment services, social-media platforms, embedded media players, advertising, website security, cloud storage and technical support.

These providers may process personal information on our behalf or may act as independent controllers. Where a third party processes information on our behalf, we will take reasonable steps to ensure that appropriate contractual and security arrangements are in place. Where a third party acts as an independent controller, its own privacy policy will apply to its processing.

80's Heaven may operate or maintain pages and accounts on third-party social-media platforms. If you interact with us through social media, the relevant platform may collect and process information about you independently, including information relating to your profile, comments, reactions, messages, posts, interactions with our content and technical information.

Please review the privacy policy of the relevant social-media platform for information about how it processes your personal information.

Our website or associated platforms may provide chat, comments or other listener-interaction facilities. If you use these features, information such as your username, profile information, messages and other content you voluntarily provide may be visible to other users.

Please do not publish your home address, telephone number, passwords, financial information, identity documents or other private or sensitive information in public chat areas.

We may moderate or remove content that breaches our Terms & Conditions. Where chat is provided by a third party, that provider's privacy policy may also apply.

If you voluntarily submit photographs, videos, audio recordings, comments, messages, reviews, competition entries or other content to 80's Heaven, we may process the personal information contained within that material.

If you submit content featuring another person, you should ensure that you have appropriate permission to provide it to us.

Where we intend to use submitted content publicly for promotional purposes, we will take appropriate steps depending on the circumstances and applicable law.

If you enter a competition, we may collect information necessary to administer it, including name, email address, telephone number, postal address, age or eligibility information where necessary, and information required to provide a prize.

We will only use this information for the purposes explained in the relevant competition terms and this Privacy Policy.

Our website is not specifically directed at children. We do not knowingly seek to collect unnecessary personal information from children.

Where a competition or feature has an age requirement, we may collect information necessary to establish eligibility.

If you believe that a child has provided us with personal information improperly, please contact us.

We may share personal information where necessary with website hosting providers, radio streaming providers, email and newsletter providers, website developers and technical-support providers, analytics providers, competition and prize providers, delivery and courier services, professional advisers, insurers, law-enforcement agencies where legally required, regulators and government bodies where legally required, payment providers where applicable, and other service providers necessary to operate our business.

We do not sell your personal information as a standalone product.

We will only share personal information where we have an appropriate lawful basis and where the sharing is necessary and proportionate.

Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law.

Depending on the destination and circumstances, this may involve an adequacy decision, appropriate contractual safeguards, an applicable international data-transfer mechanism, or another lawful transfer mechanism. Where required, further information about relevant safeguards will be made available upon request.

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, unless we are legally required to retain it for longer. Retention periods will depend on the type of information and why we hold it.

• General enquiries — usually retained only as long as necessary to deal with the enquiry and any follow-up.
• Competition entries — retained for the period reasonably necessary to administer the competition and deal with related matters.
• Prize-winner information — retained for as long as reasonably necessary for prize administration and legal or accounting requirements.
• Marketing subscriptions — retained while you remain subscribed, subject to suppression and unsubscribe records.
• Website analytics — retained according to the relevant analytics provider's configuration and our retention settings.
• Technical and security logs — retained for a period appropriate to security, troubleshooting and legal requirements.
• Cookie preferences — retained as necessary to remember your choices.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, alteration, disclosure and other unauthorised processing.

However, no website, online service or method of transmission over the internet can be guaranteed to be completely secure. You should take reasonable steps to protect your own accounts, passwords and devices.

If we become aware of a personal-data breach, we will assess the incident and take appropriate action in accordance with applicable data-protection law.

Where legally required, we will notify the Information Commissioner's Office and/or affected individuals. Not every personal-data breach is required to be reported to the ICO; the applicable legal requirements depend on the circumstances and level of risk.

Depending on the circumstances, you may have rights under UK data-protection law including:

• Right of access — you may request a copy of the personal information we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete personal information.
• Right to erasure — in certain circumstances, you may ask us to delete your personal information.
• Right to restriction — in certain circumstances, you may ask us to restrict how we process your personal information.
• Right to object — you may have the right to object to certain types of processing, including processing based on legitimate interests and certain direct-marketing activities.
• Right to data portability — where applicable, you may have the right to receive certain personal information in a structured, commonly used and machine-readable format.
• Right to withdraw consent — where we rely on consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Your rights are not absolute and may be subject to legal conditions or exemptions.

If you wish to exercise any of your data-protection rights, please contact us with enough information for us to identify you and understand your request.

We may need to verify your identity before releasing or changing personal information. We will normally respond within the timeframe required by applicable data-protection law.

You have the right to object to direct marketing. If you no longer wish to receive marketing communications from us, you can unsubscribe using the unsubscribe mechanism provided in the communication or contact us directly.

We will respect valid objections and unsubscribe requests in accordance with applicable law. Please note that even after you unsubscribe from marketing, we may retain limited information necessary to ensure that we do not send you unwanted marketing in the future.

If you have concerns about how we have handled your personal information, we would appreciate the opportunity to deal with your concerns first. Please contact us.

You also have the right to complain to the UK's data-protection regulator, the Information Commissioner's Office (ICO). You can find information about making a complaint at ico.org.uk.

We do not currently intend to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects. If this changes, we will update this Privacy Policy and provide any information required by applicable law.

We may update this Privacy Policy from time to time to reflect changes to our Services, the information we collect, our use of personal information, third-party services, technology, or applicable law or regulatory guidance.

When we make changes, we will update the "Last updated" date at the beginning of this policy. Where appropriate, we will provide additional notice of significant changes.

If you have any questions about this Privacy Policy or how 80's Heaven handles personal information, please contact us.

80S HEAVEN LTD

You may also wish to read our Terms & Conditions.